The PSO offers a variety of trainings that can be provided after an initial consultation with our team to determine the best pathway forward. Please note that PSO trainings are for Government personnel only. Please review the offerings to determine which may be the best for your organization’s need. To submit a request for PSO support, please complete the Problem-Solving Office Training Intake form located below.
 

Type of Training	Purpose	Frequency	Requirements
Problem Solving 1.5 Hour Virtual Training	Provide a basic understanding of the Navy Performance Improvement Educational Resource (NPIER) and Perform to Plan (P2P) problem solving methodologies and highlight the importance of making data-driven decisions and fostering a command climate that values accountability, transparency, and continuous improvement. This training will enable teams to select the process improvement strategy best suited for their effort. Supplemental higher-level training may also be provided if requested.	Offered every four weeks virtually over MS Teams. The next three offerings of this course are on 13 NOV, 16 DEC, 22 JAN, and 12 FEB.	Provide the PSO with the email addresses of interested course participants.
Performance to Plan (P2P) 1 Hour Virtual Training	Provide a basic understanding of the Perform to Plan (P2P) problem solving methodology to prepare attendees scheduled to participate in an upcoming Driver Tree Workshop.	Offered on demand and as needed.	Provide the PSO with the email addresses of interested course participants.
P2P Driver Tree Workshop	Building on the P2P 1 Hour Virtual Training, bringing together key P2P process stakeholders and analytic Subject Matter Resources, the PSO supports a multiday workshop that helps find alignment on:   The problem the group is trying to solve Articulation of what the organization wants to achieve  Hypothesis about the cause-and-effect relationships between outcome(s) or measures of organization success and those items that drive those outcomes.	On demand, upon agreement by PSO Director and Command Leadership	Executive Level Sponsor from the requesting organization and subsequent approval from the PSO Director  P2P 1 Hour Virtual Training  30-minute Consultation on the Problem Space prior to the first Driver Tree Workshop Day  Ability to set aside 3 days to participate in the workshop – either virtually or in-person
3 Day Problem Solving Training	Execute a training workshop that applies the DMAIC problem solving principles to a community sourced problem. This training is intended to reinforce a foundational knowledge of the problem-solving process and enable trainees to apply these principles directly to their day-to-day work.	On demand, upon agreement by PSO Director and Command Leadership	Approval from participating organization’s Executive Level Sponsor and subsequent approval from the PSO Director  A problem sourced from the community and approved by community leadership and the Executive Level Sponsor  Workshop participants shall be comprised of stakeholders directly involved in the process and who can make change to the problem area
30 Minute Virtual Consultation	Unsure of the type of support you may need from our office or have a non-training request/question? Let’s schedule some time to discuss.	N/A	Provide the PSO with the email addresses of those on your team who would like to be part of the consultation and provide our team with a general understanding of what it is you would like to discuss.

  

If you face technical difficulties using the form above, please email npso@us.navy.mil. In your inquiry, be sure to include all information located below.